Custom Order Policy

Custom Order & Payment Policy

At LaRhondaLee Creates, all custom orders are handmade with care and attention to detail. To ensure fairness and efficiency for all customers, the following policy applies to all custom work:

Payment Terms

Full payment is required before any custom order is started.

Unpaid invoices will remain open for 3 business days. If payment is not received by then, your order will be considered canceled and any reserved inventory will be released.

Pricing is subject to change based on material availability and market fluctuations. Orders are honored at the rate shown on the final invoice or website at the time of payment.

Inventory & Availability

Inventory (including cup sizes and designs) is not guaranteed until payment is received.

If an item becomes unavailable before payment is made, alternatives may be offered at the current price.

Turnaround Time

Once payment is confirmed, production begins. Please allow UP TO 3weeks (21 days) for completion before shipping or pickup.

Communication

If you're unable to pay by the invoice due date but still wish to order, please communicate with me as soon as possible. I do my best to accommodate when I can!